Hie wat does afro host really do I need a uncapped wifi to be connected in my house how does this work

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asked Feb 7 in ADSL by Varaidzo (120 points)

1 Answer

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Good Day,

To sign up for DSL, you need to have coverage in your area, please follow the steps below on how to check for coverage:

You can check DSL coverage in your area with Telkom:

What you need to get DSL

To get DSL broadband in your home, you’ll need the following:

  • A Telkom line with DSL service enabled.
    If you have a phone line, we can get it DSL-enabled for you. If you do not already have a Telkom phone line, please contact Telkom directly to get it installed.
  • A DSL modem or router.
    If you don’t have a DSL modem, visit our Modems and Wi-Fi Routers page to see what devices we can offer you.
  • An Afrihost DSL data package.
    You can choose between either Capped or Uncapped DSL data packages.

Other Questions

Do I need to have a separate telephone line to get DSL?
DSL allows you to share an Afrihost high-speed internet connection and your voice calls over the same physical telephone line.

Can I install DSL on a prepaid telephone line?
The DSL service is only supported on phone lines with a monthly subscription from Telkom.

Is my telephone line enabled for DSL service already?
Please contact Telkom customer services to confirm. If it is not then you need to ask Telkom to enable it for you.

Can Afrihost make my telephone line DSL ready?
Yes we can, simply sign up for an Afrihost DSL Line.

How long does it take for my DSL Data to be activated after I sign up?
Afrihost will activate your DSL account within 24 hours of receiving your signup. Generally within 5-10 minutes. If you are a first-time Afrihost client, you will just need to send us a copy of your ID for verification.

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

 

answered Feb 18 by AfriClaire (18,310 points)
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