do I loose my unused data on a 100 GB fixed wireless l package?

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asked Feb 15 in General by pieter venter (120 points)

1 Answer

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Good Day Pieter,

Monthly data rollover explained

For Rain Packages

Monthly Data on Rain packages will only expire at the end of the NEXT month. This means that if you haven’t used all of your monthly data by the end of the month, it will roll over to the next month.

For example, if you get 25GB per month and you have 5GB left at the end of February, this 5GB data will rollover to March, giving you a total of 30GB to use until the end of March.

For Cell C Packages

Any unused monthly data on Cell C packages will expire at the end of each month.

 

Data top-up rollover explained

Fixed Wireless Internet data top-ups are valid for 30 days from purchase.

For example, if you purchase a top-up bundle on the 25th of the month, the top-up bundle will expire on the 23rd of the following month at 23:59.

Any unused top-up bundle will be forfeited at 23:59 on the expiry date.

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Feb 18 by AfriClaire (16,150 points)
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