I requested an upgrade from 10mb to 100mb and it still hasn't been actioned why?

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asked Feb 19, 2019 in Fibre by Xntshangase (120 points)

1 Answer

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Good Day,

Kindly note that Fibre package changes take effect after 48 hours,

However, if you change your package from Uncapped to Capped it will take effect the following month.

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you


answered Mar 7, 2019 by AfriClaire (26,810 points)