How do I order a router after having my fibre installed, is it still free?

0 votes
asked Feb 24 in Devices by brenhull (120 points)

1 Answer

0 votes

Good Day,

You can sign up for Afrihost Fibre via our Fibre microsite, simply follow the steps below:

  1. Go to the Afrihost Fibre microsite.
  2. Click on the ‘Sign up Now!’ button in the navigation bar.
  3. You’ll be taken to the Fibre Availability Map.
  4. Enter the address where you would like Fibre to be installed and press enter to search the map.
  5. Click on the ‘Check Fibre Availability’ button.
  6. Select your preferred Fibre Network. 
  7. Choose your Fibre Experience.
  8. Next, choose your preferred Fibre connection speed.
  9. You will see a summary of your selected Fibre package. Once you are happy with your selection, click on the ‘Order Now’ button.
  10. You’ll be redirected to the Afrihost Order Form to complete the order process.

For further more information on how to sign up for Fibre, please follow the link below our Help Centre:

https://help.afrihost.com/topic/fibre-broadband/how-to-sign-up-for-afrihost-fibre-via-the-microsite

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Feb 25 by AfriClaire (18,750 points)
Hi. Thanks. But I have had Openserve come out and connect the fibre I ordered from Afrihost. I originally did not order a router as I thought I could use the one I had. I now realise I need the d-link router from Afrihost. I want to know if I can order it as part of my package without being charged R999?
Good Day,

The router can be added to your package free of charge as you did not add it to the original order.
Please contact our support department at support@afrihost.com to have the router added and delivery arranged.
Thank you
...