Statements about my Account.

+2 votes
Is it possible to see a statement of the exact amounts that will be debited to my account as from today and end of this month? I made changes to my Domains and Packages.
asked Mar 6, 2015 in Billing by anonymous
edited Mar 9, 2015 by AfriGenie

2 Answers

0 votes
Hi there

Unfortunately this is not available. You can download a historical statement of your account which will show what products you have and how much they cost and you can deduct what you used to pay and add the new package price.

Historical statement can be downloaded under the billing tab, account history. Our billing run starts on the 25th of each month after which you will recieve your invoices for the following month.

Alternatively you could send an email to accounts@afrihost.com and we can gladly assist you.

I hope you found this information helpful :)
answered Mar 6, 2015 by anonymous
0 votes
Morning!

Our system will automatically generate and issue invoices for all your active products on the 25th of each month, this will then be followed by the payments being submitted on the 1st day of the new month following that.

Any package changes or updates that you complete during the run of the month will result in a new invoice being generated with any pro-rata charges being listed there.

At any point in the month you will be able to access the full account statement for your Afrihost Account from the ClientZone. You will find this under the My Billing section, and then by selecting the Account History menu. This statement will display all payments and any credit or refunds over the selected period in a PDF for you.
answered Mar 9, 2015 by AfriGenie (2,280 points)
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