www.thehairscene.co.za won't load - why might this be?

0 votes

Hi there, this is the message I receive:

"This page isn’t working

www.thehairscene.co.za is currently unable to handle this request.


asked Mar 2, 2019 in Physical Dedicated Hosting by __Nixx__ (120 points)

1 Answer

0 votes

Good Day,

The 500 internal server error runs on every page of your site when there’s a problem with the server or file system that’s powering your site. The cause most likely occurs in the root directory, where your site files are.

  • Revert any recent changes to your website.
  • check if disk space for your site has not been exceeded. 
  • check root directory is in order or does not have missing files.
  • If you have a web developer, ask him/her to check your website for any errors.
  • Restore website backup.

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com  

Thank you

answered Mar 13, 2019 by AfriClaire (26,810 points)