I trust you are well,
There are various types of logins, I assume you are referring to ClientZone access.
Kindly refer to the below link that will give you guides on how to reset your access or logging:
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com