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My area has just had load shedding and my signal is up on my router but I am not receiving any internet.
I have reset my router multiple times, my internet lighter does light up but I don’t receive any internet and sometimes the light flashes and switches off.
NOTHING BUT ISSUES AND SLOW SPEEDS SINCE JOINING AFRIHOST CELLC ADVANCED LTE SERVICE IN STELLENBOSCH IN LATE JANUARY - This problem noted has happened to us at least 6 times in past 6 weeks. Not only that but we are continually told this is a CellC problem not an Afrihost problem.
TESTING DONE ALL OVER THE SHOW:
A CellC technician finally who came to our house last week - and measured the LTE Advanced signal right on his phone next to our H B315 new router and got almost 50 Mbps on his LTE CELL C Advanced tower.
Our Afrihost signal on the router through a laptop WIFI and a NUC LAN supposedly able to get 30 Mbps - got 12 Mbps. So the CellC technician said that the signal was likely being throttled or data blocked coming to our sim chip - or the sim chip was faulty and/or Afrihost's network servers in JNB.were unable to provide the same bandwidth to its customers as CellC was - directly. Who knows whom is telling the truth?? But what we do know is we have averaged the equivalent of ONE lost day per week since 25th January - due to outages fo the signal via Afrihost. In contract, my wife has a CELLC LTE [Not LTE Advanced] annual 30 GB subscription and her data signal - which we have both had to regularly rely on due to problems with the Afrihost service] - has not gone done once since late December and she routinely gets 28 to 30 Mbps on speedtest with CellC to CellC JNB servers.
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same here! I just upgraded my plan to premium fibre and never had worse internet connection! Please reply with contact details to this topic. Call center not helpful - not sure if they know what they are doing :/?
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