I trust you are well,
When it comes Avast or any antivirus program troubleshooting, the best method to resolve is to uninstall and reinstall the AV, Please ensure that you keep all license information to use later,
Kindly contact the Vendor if the problem persists.
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
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or see our FAQ page: http://faq.afrihost.com