do i need to register again ?

0 votes
HELLO THERE.

I have a few questions . I went through the signing up process this morning and got stuck on the final page where i was waiting for my OTP from fnb.

AFTER WAITING OVER TWO HOURS I STILL HAVE NOT RECEIVED THE OTP FROM FNB.

i clicked on resend otp about 7 times but still nothing happened .

I refreshed the page a few times and after waiting for more than an hour , i refreshed the page again and it has now disappeared.

Does that mean i have to do the signing up process again?

Ialso wanted to know , if the other residents at my address decide to connect to another internet provider while i am using your service , will it have any effect on my or their reception ?

I WILL BE grateful if you could please let me know.

kind regards
asked Mar 27 in ADSL by Wayne#1 (140 points)

1 Answer

0 votes

Good Day Wayne,

Sorry for the inconvenience caused by this.

* Please check if your payment details are put in correctly, hence that might be the reason you are not getting an OTP from your bank.

* Check your cart if your order is not saved there, if not, please restart your order.

*  Your reception won't be interrupted at all

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Mar 29 by AfriClaire (21,110 points)
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