My fixed wireless stopped working this afternoon.

+1 vote
ACCOUNT NR: A18690532

 

This is really annoying, with nobody at Support, Chat not available.

 

This is ruining an otherwise satisfactory service!!!

 

Willie De Bruin
asked Mar 30 in General by williedb59 (130 points)

1 Answer

0 votes

Good day sir,

Apologies for any inconvenience and frustration caused.

Please ensure you have sufficient data available.
Please visit our help centre if you need help with how to view your data usage details and top up if necessary. 
https://help.afrihost.com/topic/fixed-wireless-internet/how-to-view-your-fixed-wireless-data-usage

If there is sufficient data, perhaps there is a network outage, please visit our network status page to view any network outages we may be experiencing. 
https://help.afrihost.com/topic/fixed-wireless-internet/how-to-check-for-a-network-outage-in-area
 

If you require further assistance,     
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com    
or visit our Help Centre: https://help.afrihost.com/    
or see our FAQ page: http://faq.afrihost.com    

Thank you

answered Apr 1 by AfriDazzil (32,100 points)
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