My fixed wireless stopped working this afternoon.

+1 vote
ACCOUNT NR: A18690532


This is really annoying, with nobody at Support, Chat not available.


This is ruining an otherwise satisfactory service!!!


Willie De Bruin
asked Mar 30, 2019 in General by williedb59 (130 points)

1 Answer

0 votes

Good day sir,

Apologies for any inconvenience and frustration caused.

Please ensure you have sufficient data available.
Please visit our help centre if you need help with how to view your data usage details and top up if necessary.

If there is sufficient data, perhaps there is a network outage, please visit our network status page to view any network outages we may be experiencing.

If you require further assistance,     
please send a message to our WhatsApp helpline:    
or visit our Help Centre:    
or see our FAQ page:    

Thank you

answered Apr 1, 2019 by AfriDazzil (38,490 points)