had fibre installed and i was told it would take half an hour to register,its almost 3 hours and no luck logging on...

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asked Apr 1, 2019 in Fibre by Kiegan (120 points)

1 Answer

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Good day Sir,

Once fibre has been installed in your area and you have signed up with Afrihost,
you will need to wait for the installation of the CPE device to be done in your home and then you can activate your fibre connection.

You can log into your Afrihost ClientZone (https://clientzone.afrihost.com/) to view the status of your order, under the connectivity tab. 

Please read this article to assist you with the activation depending on who your provider is.( ie: Vumatel, Openserve, SADV etc...)

If you require further assistance,     
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com    
or visit our Help Centre: https://help.afrihost.com/    
or see our FAQ page: http://faq.afrihost.com    

Thank you

answered Apr 2, 2019 by AfriDazzil (42,340 points)