This feature requires the “ftpaccts” option and is not enabled on your account.

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I registered a new site and I am getting this message when I open site builder
asked Apr 2 in Shared Hosting by datajoy (120 points)

1 Answer

0 votes

Hi Joy

I trust you are well,

Kindly note that you should not be receiving this error once your domain has fully populated after registration, 

However please log into your cPanel and make sure there is an active FTP account thus to link to Site Builder,

Kindly send an email to hosting@afrihost.com should you require Afrihost to fix this on your behalf.

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

 

answered May 9 by Nino (8,480 points)
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