Hello im Isaac can you please assist my domain name is not found

0 votes
asked Apr 4, 2019 in DNS by Isaacmavuso (120 points)
The response was:

DNS Error: 2222691 DNS type 'mx' lookup of netactice.co.za responded with code NXDOMAIN Domain name not found: netactice.co.za


Final-Recipient: rfc822; warrenr@netactice.co.za
Action: failed
Status: 4.0.0
Diagnostic-Code: smtp; DNS Error: 2222691 DNS type 'mx' lookup of netactice.co.za responded with code NXDOMAIN
 Domain name not found: netactice.co.za
Last-Attempt-Date: Thu, 04 Apr 2019 06:22:37 -0700 (PDT)
commented Apr 4, 2019 by Isaacmavuso (120 points)

1 Answer

0 votes

Good Day Isaac,

You would need to make sure that the domain had not expired, unless if it was transferred to a different host,

Please also check if no one has registered the domain if it has expired.

Check on http://co.za/whois to see if your domain is still available under your details and when it will expire.

If it has expired and no has registered the domain, you would need to and let us know so that when we re-instate your domain services we should also queue the domain registration.

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
​​​​or see our FAQ page: http://faq.afrihost.com

Thank you

answered Apr 24, 2019 by AfriClaire (26,810 points)
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