Is the top up issue really being seen too or are we being taken for a ride here since its a long weekend?

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asked Apr 21, 2019 in Fixed Wireless LTE Internet by Ronwynne (280 points)

1 Answer

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Good day sir,

Apologies for any inconvenience and frustration caused.

On 20 April 2019 Cell C Fixed Wireless clients were unable to top up due to a technical issue. It has been resolved now and the top up function has been restored. I assure you our engineers were most definitely attending to the issue over the long weekend. 

Please visit our network status page to view any network outages we may be experiencing. 
https://help.afrihost.com/topic/fixed-wireless-internet/how-to-check-for-a-network-outage-in-area

If you require further assistance,     
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com    
or visit our Help Centre: https://help.afrihost.com/    
or see our FAQ page: http://faq.afrihost.com    

Thank you

answered Apr 23, 2019 by AfriDazzil (44,060 points)
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