Cant topup data

0 votes
asked Apr 21, 2019 in General by Huggett (120 points)

2 Answers

0 votes
Been going on all long weekend with no explanation apart from technicians are looking at it. More like they are all away on holiday.....
answered Apr 21, 2019 by Ronwynne (280 points)
0 votes
Good day,

Apologies for any inconvenience and frustration caused.

On 20 April 2019 Cell C Fixed Wireless clients were unable to top up due to a technical issue.
It has been resolved now and the top up function has been restored.

Please visit our network status page to view any network outages we may be experiencing.
https://help.afrihost.com/topic/fixed-wireless-internet/how-to-check-for-a-network-outage-in-area

If you require further assistance,     
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com    
or visit our Help Centre: https://help.afrihost.com/    
or see our FAQ page: http://faq.afrihost.com    

Thank you
answered Apr 23, 2019 by AfriDazzil (44,060 points)
...