Why do i get a massage saying my acount has been disabled

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asked May 4 in Mobile Data by faheemas (120 points)

1 Answer

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Good Day,

If your account has been locked or disabled, it means payment needs to be made and there are two ways to unlock it.

If you pay via DEBIT ORDER:
Complete the review form (see FORM URL link below) and provide your debit order verification code which must be sent to security@afrihost.com, this will help to speed up the process. 
Please ensure that you send the verification code from the primary email address used to sign up with Afrihost. 
FORM URL: https://support.afrihost.com/forms/review.php

If you pay via CREDIT CARD:
You will only need to complete the below review form (see FORM URL link below) 
FORM URL: https://support.afrihost.com/forms/review.php

https://help.afrihost.com/topic/accounts/how-to-verify-your-debit-order-payment-details

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered May 7 by AfriClaire (21,190 points)
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