I do not get a email with my FTP account details, not even using cpanel, no mail

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asked May 22, 2019 in Shared Hosting by finjas (120 points)

1 Answer

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Hi Finjas

I trust you are well,

Kindly note that in the event that you have not received the FTP email you will need to regenerate it via ClientZone,

Log into client zone

Select Hosting - Hosting - Hosting Settings - Send PAsswords.

Send to the desired mailbox.

If you require further assistance,   
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com
answered Jun 14, 2019 by Nino (24,610 points)