Authentication error message and invalid password although the router has been reset to factory default

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asked May 27 in ADSL by Gape Mlotshwa (140 points)
edited May 27 by Gape Mlotshwa

1 Answer

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Hi Gape

I trust you are well,

Kindly note that one you have reset the router you will have to reconfigure the hardware with your Afrihost access account info.

Please follow below link on how to set up your ADSL Router:

If you require further assistance,   

please send a message to our WhatsApp helpline:  

or visit our Help Centre:  

or see our FAQ page:


answered Jun 28 by Nino (8,480 points)