Good Day Marc,
To access your ClientZone an OTP will be sent all times, it is advisable that you put in your sim where the OTP comes in every time you need to log into your ClientZone when you are out of the country.
If you require further assistance, please
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com