I trust you are well,
Please check for any network issues on below link:
Reboot all your devices and connect via LAN to conduct a speed test.
Kindly contact support if the issue persists: firstname.lastname@example.org
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com