How can i get the 100MBPS fibre service that i paid for. Should i downgrade to 50Mbps as that is the best you provide.?

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asked Jul 13, 2019 in Fibre by Marcus Nel (160 points)

1 Answer

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Hi Marcus

I trust you are well,

Please check for any network issues on below link:

Reboot all your devices and connect via LAN to conduct a speed test.

Kindly contact support if the issue persists:

If you require further assistance,   

please send a message to our WhatsApp helpline:  

or visit our Help Centre:  

or see our FAQ page:

answered Aug 18, 2019 by Nino (24,610 points)