why can't I opened my client zone account to change payments dates

+2 votes
asked Aug 16, 2019 in Client Zone by Desiree Farmer (140 points)

1 Answer

0 votes

Good Day Desiree,

If your account has been locked and you are unable to login to client zone to make a payment, there are two ways to unlock it.

If you pay via DEBIT ORDER:
Complete the review form (see FORM URL link below) and provide your debit order verification code which must be sent to security@afrihost.com, this will help to speed up the process. 
Please ensure that you send the verification code from the primary email address used to sign up with Afrihost. 
FORM URL: https://support.afrihost.com/forms/review.php

If you pay via CREDIT CARD:
You will only need to complete the below review form (see FORM URL link below) 
FORM URL: https://support.afrihost.com/forms/review.php


If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Oct 30, 2019 by AfriClaire (26,810 points)