cant access my cpanel, I get an "Oops an Error Occurred! Something went wrong" error

0 votes
the site is active and i have waited well over 2 days for activation
asked Aug 24 in Shared Hosting by tshepang (120 points)

1 Answer

0 votes

Good Day Tshepang,

Follow the steps below to log into cPanel via ClientZone:

  1. Go to ClientZone.
  2. Log in using your ClientZone credentials.
  3. Select the Hosting tab.
  4. Under the shared hosting section, select your domain name.
  5. Click on the cPanel button.
  6. Select the ‘Log into cPanel’ button.

Follow the steps below to log into cPanel via URL directly:

  1. Go to your internet browser
  2. Enter: cpanel.yourdomain.co.za
  3. Enter the username and password.

The login details were sent in the FTP documentation on registration.

For further more information on how to log into cPanel, please follow the link below to our Help Centre:

https://help.afrihost.com/topic/domains-and-hosting/how-to-log-into-cpanel

If you require further assistance, please 
send a message to our Whatsapp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
​​​​or see our FAQ page: http://faq.afrihost.com

Thank you

answered Sep 9 by AfriClaire (22,070 points)
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