Why can't I connect at 5ghz frequency

+1 vote
I have mailed afrihost about this before and received no answer. My phone has 2,4ghz and 5ghz connection capabilities. I can connect at 5ghz on any other WiFi network, except on my cell c fixed wireless network. I would like to know why this is so and how to fix this issue
asked Aug 28 in Fixed Wireless Internet by Clinton (130 points)

1 Answer

0 votes

Hi Clinton

I trust you are well,

Kindly note that both Devices the phone and the router have to support 5ghz.

Kindly refer to device specification.

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please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

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answered Sep 19 by Nino (9,280 points)
I wouldn't ask that question if I didn't know my own devices. My phone is 5ghz capable. If you actually read my question you would have seen the following 2 sentences " My phone has 2,4ghz and 5ghz connection capabilities." And "I can connect at 5ghz on any other WiFi network, except on my cell c fixed wireless network". If you think that I am incapable of reading, Google my phone's specs yourself AGM X3. So please try again
Hi, the Huawei B315 which is dispatched with the Cell - C Plan does not support 5GHZ only 2.4HGZ.
Who said that I had the Huawei B315. And you're incorrect, my cell c plan came with the B618. Don't worry, Larry on Afrihost WhatsApp chat helped me sort it out, since he knows what he is doing. Nino, take a few pointers from Larry. If you don't know the facts, don't just assume
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