Good day Sir,
Very happy to have you join our fibre family.
Now that you have your Object number from Vumatel you need to activate the line.
This is very simple and can be done in the Afrihost ClietZone, the link below will help you with additional information.
https://help.afrihost.com/topic/fibre-broadband/how-to-activate-your-vumatel-fibre-connection
Once you have your Object / VT number, enter it in to ClientZone:
- Log into ClientZone.
- Click on the ‘Connectivity’ tab.
- Select your Vumatel Fibre package.
- Enter the Object / VT number in the ‘Object Number’ field.
- Click on ‘Submit Object Number’ to confirm.
Give it at least an hour then you will be good to go.
Your router is already pre-configured and should simply be a plugin and go device.
Below are the easy to follow steps should you need to set up the router.
https://help.afrihost.com/topic/fibre-broadband/how-to-set-up-your-fibre-router-for-all-other-providers
If you require further assistance,
Please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday.
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com
Thank you
