Can't create a 'Trash' folder in Thunderbird for my Afrihost hosted site email

+2 votes
Hi, I have two domains hosted by Afrihost (Linux) one of which sets up fine in Thunderbird.

In the other one, I cannot delete emails because I get a message that a 'Trash" folder cannot be created and the email comes back again.

I tried to create a folder for trash in Thunderbird without success.
asked Mar 15, 2015 in Email Hosting by Brianm (1,610 points)

1 Answer

0 votes
Hi Brianm,

 

I've had the same problem and noticed this when I set the email account up on IMAP. Have you possibly set up your email account on IMAP?

The fix is to go to your email settings in your email client (Thuderbird). Once there find the "IMAP Path Prefix". Change this to "INBOX". You will probably find it's currently blank.

Hope this helps!

G
answered Mar 16, 2015 by GlynnRyan (250 points)
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