I want to revert my adsl line back to Telkom

Question

What is the procedure to revert my adsl line back to Telkom? I want to keep everything else. Just the line.

Answer 1

You need to log into ClientZone and submit a DSL line cancellation and request that we migrate your line back to Telkom. At the end of the month your line will be sent back to Telkom. Please make sure that you submit the cancellation before the beginning of our billing run (25th to the 5th). It can take up to 5 working days for the line to migrate back to Telkom.