Any cancellations can be done via ClientZone and must be done before the 15th of the month in order to avoid being billed for the following month, or a 30-day notice period will need to be adhered to and your cancellation will only take effect at the end of the following month.
Should you cancel your Afrihost Fibre less than 6 months from installation, or your account falls into arrears, you will be charged a cancellation fee of R999.
For further more information on Fibre cancellation, please follow the link below to our Help Centre:
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com