I am unable to login to clientzone it states account disabled

+1 vote
asked Nov 8 in Client Zone by miraclebaloyi (130 points)

1 Answer

0 votes

Good Day Miracle,

If your account has been locked and you are unable to login to client zone to make a payment, there are two ways to unlock it.

If you pay via DEBIT ORDER:
Complete the review form (see FORM URL link below) and provide your debit order verification code which must be sent to security@afrihost.com, this will help to speed up the process. 
Please ensure that you send the verification code from the primary email address used to sign up with Afrihost. 
FORM URL: https://support.afrihost.com/forms/review.php

If you pay via CREDIT CARD:
You will only need to complete the below review form (see FORM URL link below) 
FORM URL: https://support.afrihost.com/forms/review.php

https://help.afrihost.com/topic/accounts/how-to-verify-your-debit-order-payment-details

If you require further assistance, 
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com     
Thank you

answered Nov 11 by AfriClaire (23,530 points)
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