Does Afrihost still offer Self-managed servers for Enterprise server hosting?

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I have a client with a Platinum Enterprise Hosting Server, which is supposedly a self-managed server, however the cost of the managed server, (i.e. the amount I see on the invoice), is what they're being charged, so what is the difference, other than less ISP support?

Does Afrihost actually have self-managed vs. managed servers today, or was this something in the past?

Also, I see an add-on for : IP Addresses Firewall on the invoice, but I don't see anywhere within the Client Zone to configure it?
asked Nov 27, 2019 in Cloud Hosting by LeeStuttaford (120 points)

1 Answer

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Good day

I trust you are well,

Kindly note that we offer both self-managed and managed servers, Managed offering ISP support (Installation/changes/troubleshooting)

Please refer your technical inquiries to: hosting@afrihost.com

If you require further assistance,

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you
answered Nov 27, 2019 by Nino (24,610 points)
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