I get connectivity and a few seconds later the signal drop

0 votes
From the 1st of November 2019 my wireless signal should be on. When I switch on my router I have strong signal for 5 to 10 seconds. Then my whole router switch of, my power button, the wireless signal indicator as well as the other 2 indicators. After about 5 seconds the power came on again and then the 2 other indicators, but not the wireless signal, and then I have no signal what so ever. Please connect me to the wireless system so that I can utilise my wireless router.
asked Nov 28, 2019 in Fixed Wireless LTE Internet by Reinhard (120 points)

1 Answer

0 votes

Good day, 

I trust you are well,

Kindly confirm on the coverage map that you do have signal,

https://www.afrihost.com/fixed-lte/

check that the APN is set correctly: https://setup.afrihost.com/#/

Please also ensure that your router is a CAT 6 LTE-A Device.

If you require further assistance, 

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you    

 

answered Dec 9, 2019 by Nino (28,510 points)
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