Apologies for the inconvenience caused by this.
When setting up your compatible device, please ensure that you have set it 4G.
Routers set to auto may default to 3G and thus result to no connection.
If the issue persists, please contact our support department at email@example.com
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com