No connection on MTN LTEsince changing from Cell C, help chat never get response

+1 vote
asked Dec 9, 2019 in Fixed Wireless LTE Internet by The Real Bongani (130 points)

2 Answers

0 votes
We had the same issue and Afrihost was no help. Ended up figuring it out for ourselves with the help of some friends in the same situation.

the issue is with the APN. Don't follow the instructions on the pamphlet you got with the box, check to see all you need under your router. Create a new APN with profile and Make sure the name shows Afrihost. The password and username field should be empty
answered Dec 10, 2019 by Zelda (300 points)
0 votes

Hi there,

How to configure your Huawei Fixed LTE Device

  1. Connect to your router via LAN cable or Wi-Fi.
  2. Open your internet browser.
  3. Enter into the search bar and hit enter to search.
  4. Select ‘Settings’ on the left-hand side.
  5. Enter the default username name and password.
  6. Select ‘Dial-Up’ option.
  7. Select ‘Profile Management’.
  8. Select ‘New Profile’ and enter the following details:
  9. Profile Name: Afrihost
    Username and Password: Leave these blank
    IP Type: IPv4
    APN: ws.afrihost.fwa (all lower case, no spaces)
    Click ‘Save’.
  10. Select the new profile you have created.
  11. Click Save and Apply.

If you require further assistance, 
please send a message to our WhatsApp helpline:  
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 
or visit our Help Centre:  
or see our FAQ page:     
Thank you  

answered Dec 11, 2019 by AfriDazzil (36,470 points)