I have purchased a domain on Afrihost already. How do I buy and create a email now?

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asked Dec 18, 2019 in Email Hosting by Samantha Boer (150 points)

1 Answer

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Good Day Samantha,

To create a mailbox in CWP, please follow the steps below:

  • Log into ClientZone.
  • Select the ‘Hosting’ tab.
  • Under the Shared Hosting section, select your domain.
  • Click on ‘Website Manager’.
  • Select the ‘Log into Website Manager’ button.
  • Select ‘Email Accounts’ in the side menu.
  • Select ‘Email Accounts’.
  • Click on ‘Add a New MailBox’ button on the right of the web panel.
  • Add a mailbox window will appear. Fill in the details to create the mailbox.
  • Email Address. eg: info@yourdomain.com

    Mailbox Size. eg: 20000MB

    Password. Ensure the password is strong, use the random password generator option.

  • Click the ‘Add’ button to create the mailbox.
  • Once successfully created, your new mailbox will be displayed in the Mailbox List. You can edit the usage limit, change the password or add a new Mailbox.
  • You can view your mailbox settings on the right-hand side of the mailbox list panel, use these settings to configure your emails in a mailbox client (eg: Outlook, Apple Mail, Thunderbird) or on a mobile device (eg: Android or iOS).

For further more information on how to create a mailbox, please follow the link below to our Help Centre:


If you require further assistance, 
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com     
Thank you   

answered Dec 18, 2019 by AfriClaire (26,810 points)