Unable to connect to internet with Cell C sim card while travelling

0 votes
Hi there. I am struggling with the same issue as Ernest. I am visiting Ladysmith in KZN for two weeks and my fixed LTE router with a Cell C sim card doesn't want to connect. All my devices say "No Internet Access" when I attempt to connect. The coverage maps only provide options for Telkom and MTN, no Cell C information available. Please advice ASAP.
asked Dec 22, 2019 in Fixed Wireless LTE Internet by seangoesnatural (120 points)

1 Answer

0 votes

Good Day,

We apologise for the inconvenience caused by this.

Kindly use the Cell C coverage map to check if there's coverage in an area following the link below.

https://www.cellc.co.za/cellc/coverage-map

If you require further assistance, 
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com     
Thank you

answered Jan 6 by AfriClaire (26,810 points)
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