Good day, Apologies for the delay in your sim swop being processed. Over the festive period, things can, unfortunately, take a bit longer then we would like.
Please ensure you have all your RICA documents to ensure no further issues. https://help.afrihost.com/topic/afrihost-mobile/what-youll-need-to-rica-your-sim-card
If you require further assistance, please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com WhatsApp Help is available from 07h00 - 20h00 Monday - Friday or visit our Help Centre: https://help.afrihost.com/ or see our FAQ page: http://faq.afrihost.com
Thank you
