Apologies for the delay in your sim swop being processed.
Over the festive period, things can, unfortunately, take a bit longer then we would like.
Please ensure you have all your RICA documents to ensure no further issues.
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com