New, Huawei 9 mobile not connecting to home wifi. Should I switch-off/on (reset) fwifi router?

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asked Jan 1 in Fibre by Karenj (120 points)

1 Answer

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Good Day Karen,

Yes, you may reboot the device, if the issue persists, please contact our support department at

If you require further assistance, 
please send a message to our WhatsApp helpline:  
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 
or visit our Help Centre:  
or see our FAQ page:     
Thank you

answered Jan 9 by AfriClaire (26,810 points)