Downgrade to 20Gb

0 votes
asked Jan 1 in Fixed Wireless LTE Internet by Joy (120 points)

1 Answer

0 votes

Good Day Joy,

To change your Fixed Wireless package, please follow the steps below:

  1. Log into ClientZone.
  2. Click on the ‘Connectivity’ tab.
  3. Select your Fixed Wireless package.
  4. Click on the ‘Edit Package’ button.
  5. On the left-hand side, under ‘Change to Another Package’, select the package that you want to change to.
  6. Remember to accept the Terms by clicking on the checkbox and click on ‘Change Package’ to confirm.

For further more information on how to change your Fixed Wireless package, please follow the link below to our Help Centre:

https://help.afrihost.com/topic/fixed-wireless-internet/how-to-change-your-fixed-wireless-package

If you require further assistance, 
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com     
Thank you

answered Jan 9 by AfriClaire (26,810 points)
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