When will fibre be connected to go live

0 votes
asked Jan 4 in Fibre by 0726016162 (120 points)

1 Answer

0 votes

Good day,
 

Please note installation of a fibre line can take up to 8 weeks depending on the fibre provider in your area. 

As per our website each provider has a different lead-time for installation and activation.

Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line. 

 

These Installation lead times are a guide based on actual averages and will vary. https://www.afrihost.com/fibre/lead-times

 

Please take note that they differ, provider to provider, area to area, and other factors, such as body corps, weather, etc 

If you have signed up with Afrihost to provide you with the fibre data, and you can connect once the line is active. 

https://help.afrihost.com/topic/fibre-broadband/how-long-will-it-take-to-get-connected

 

If you require further assistance, 

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you 

answered Jan 13 by AfriDazzil (40,680 points)
...