I need to login to my clients area but I changed the phone number

0 votes
Hi folks, I need to login to my client area but after resetting the password, the systems asks to send me an sms to my old number. I'm stuck in a loop.
I need to activate asap a news fiber line.
asked Jan 16 in Fibre by martinBenes (120 points)

1 Answer

0 votes
Good day,

I trust you are well,

Kindly note that you will have to contact Afrihost support and complete manual verification so as to re-access your account.

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you
answered Jan 20 by Nino (21,060 points)