Download Speed

0 votes
I have beena Afrihost customer for a long time and have been paying R497 per month for 4gbps download speed since I joined Afrihost.

Your latest pricing guides show you are offering 8gbps download speed for R499.

Why have your existing customers not been upgraded to 8gbps for an extra R2.00 more.

Please upgrade my download speed as I am not even getting the 4gbps download speed I am paying for or advise me as to who to contact to do this..

Thank you
asked Jan 18 in Fibre by David Fine (180 points)

1 Answer

0 votes

Good day

I trust you are well,

Kindly process all account changes via client zone:

https://help.afrihost.com/topic/clientzone/how-to-upgrade-or-downgrade-your-package

If you require further assistance, 

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you    

 

answered Jan 23 by Nino (15,060 points)
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