Please help Speed very slow and not getting any support from all support channels

0 votes
My fiber speed for the last 5 weeks has been very slow like getting 0,2 mbps. When I ask for support via sms, Whatsapp it not answered and the phone by that time is offline.

Please assist not great experience
related to an answer for: What is going on at Afrihost support?
asked Jan 18 in Fibre by Tiyanimilton (120 points)

2 Answers

0 votes

Good day, 

I trust you are well,

Kindly refer to the Afrihost network status to check if you are affected by any network disruptions in your area:

https://www.afrihost.com/site/network_status

If you require further assistance, 

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you    

answered Jan 20 by Nino (12,700 points)
Afrihost does not respond to whatssap! it is just a marketing ploy
0 votes
I have been experiencing the same problem - cannot get through to Afrihost - whatsapp, email and phone calls (over 10 minutes wait!) - why is Afrihost connection so poor??
answered Jan 23 by hayfever (140 points)
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