Apologise for the delay in delivery of your router.
This will depend on the turnaround of your installation and activation. Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line.
As soon as your Fibre line is active, Afrihost will send your router so you can be connected.
Each provider has a different lead-time for installation and activation. Installation lead times are a guide based on actual averages and will vary. https://www.afrihost.com/fibre/lead-times
View here to see how to track your order https://help.afrihost.com/topic/clientzone/how-to-track-your-delivery
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com