Apologise for the trouble you were experiencing with your fibre and contacting Afrihost.
Once your fibre line is installed, you will need to activate the line.
Please visit our Help Centre for further instructions on how to activate your Fibre line - https://help.afrihost.com/topic/fibre-broadband/how-to-activate-a-fibre-line-for-other-providers
Please also see our Help Centre for more information on the various support Channels Afrihost has to offer: https://help.afrihost.com/topic/clientzone/afrihost-help-support-channels
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com
Did you know?
You can visit your ClientZone at https://clientzone.afrihost.com
to get help, manage your account, update your contact and billing details, get your invoices, make changes to your account and packages and much much more.