I trust you are well,
Apologise for the diruption with your internet connection. There could be multiple factors affecting your connectivity.
Kindly reboot your device and check the network status - https://help.afrihost.com/topic/adsl-and-vdsl/how-to-check-for-a-network-outage-in-area
For further more information on Fibre internet access, please follow the link below to our Help Centre - https://help.afrihost.com/topic/fibre-broadband/no-fibre-internet-access
You can contact support via multiple channels - https://help.afrihost.com/topic/clientzone/afrihost-help-support-channels
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com
Did you know?
You can visit your ClientZone at https://clientzone.afrihost.com to get help, manage your account, update your contact and billing details, get your invoices, make changes to your account and packages and much much more.