I haven't had wifi all day.. Can you help me

0 votes
asked Jan 27 in Afrihost Plus+ by Sue41 (120 points)

1 Answer

0 votes

I trust you are well,

Apologise for the diruption with your internet connection. There could be multiple factors affecting your connectivity.

Kindly reboot your device and check the network status - https://help.afrihost.com/topic/adsl-and-vdsl/how-to-check-for-a-network-outage-in-area

https://help.afrihost.com/topic/clientzone-app/how-to-view-current-network-status-via-afrihost-mobile-app

 

For further more information on Fibre internet access, please follow the link below to our Help Centre - https://help.afrihost.com/topic/fibre-broadband/no-fibre-internet-access

You can contact support via multiple channels - https://help.afrihost.com/topic/clientzone/afrihost-help-support-channels

If you require further assistance,  
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday  
or visit our Help Centre: https://help.afrihost.com/   
or see our FAQ page: http://faq.afrihost.com        

Did you know?  
You can visit your ClientZone at https://clientzone.afrihost.com to get help, manage your account, update your contact and billing details, get your invoices, make changes to your account and packages and much much more. 

Thank you 

answered Jan 30 by AfriDazzil (41,720 points)
...