I want to use Outlook on laptop and can't add the account

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I have a new laptop and want to add my account to Outlook. Afrihost is my domain & email host and I am not sure how to add it? Do I use POP, IMAP or something else? I don't know if settings on my cell email app information will be the same
asked Feb 2 in ADSL by Sandid (140 points)

1 Answer

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Good day,

Please visit our help centre for assistance with setting up your outlook - https://help.afrihost.com/topic/email/how-to-set-up-your-mail-in-microsoft-outlook

How to set up your mail in Microsoft Outlook

Follow the steps below to set up your Afrihost-hosted email address in Microsoft Outlook 2016 / 365.

Open account settings in Outlook

  • Open Outlook.
  • At the top of your window, click on ‘File’.
  • Select ‘Add Account’.
  • Then select ‘Account Settings’.

Enter your mail details

  • A Welcome to outlook box will appear, enter your email address.
  • Select Advanced options, then select ‘Let me set up my account manually’.
  • Click ‘Connect’.
  • Choose an account type – select IMAP (or POP)
  • Enter your Server Settings:

IMAP or POP? We recommend IMAP but you can read more on the difference between the two in our Help Centre https://help.afrihost.com/topic/email/the-difference-between-pop-imap-smtp-and-which-one-to-use

Incoming mail server settings:

Server: Enter mail. (dot) before your domain name. eg: mail.domainname.co.za
Port: 993 (or 110 for POP)
Encryption method: SSL

Require logon using Secure Password Authentication (SPA) is unticked.

Outgoing mail server settings (SMTP):

Server: Enter  mail. (dot) before your domain name. eg: mail.domainname.co.za
Port: 587
Encryption method: SSL

Require logon using Secure Password Authentication (SPA) is unticked.

  • Click ‘Connect’.
  • Enter the password and tick save this password then Click ‘OK’.
  • Account Setup is complete.
  • Click ‘OK’.

For assistance setting up your mail on your mobile phone please see the Help Centre article to set up on
Android - https://help.afrihost.com/topic/email/how-to-setup-emails-on-an-android-mobile-device
or Apple device -https://help.afrihost.com/topic/email/how-to-setup-email-on-apple-iphone-device 
the server settings will be the same 

If you require further assistance, 
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com     

Thank you    

answered Feb 3 by AfriDazzil (36,470 points)