ADVANCE PAYMENT

0 votes
Good day

I would like to find out regarding the payment, my modem was activated   on the 06th Feb, and on the 07th Feb i received an invoice for the full amount and on client zonr it shows i a  behind, i am shock, is this not payable at the end of February, why are they billing me in advance

 

regards
asked Feb 7 in Billing by charla1304 (120 points)

1 Answer

0 votes
Good day

I trust you are well,

Kindly note that connectivity is billed in advance and a prorated charge will apply on activation.

Please forward your request to accounts@afrihost.com

If you require further assistance,

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you
answered Feb 10 by Nino (16,560 points)
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