Fibre in MOntrose PMB

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Hi

1) i have to give telkom one months notice. If I place my order with afri host, how long till you install?

2) I have a telkom lte router. Will that work with fibre, or do I need a new one?

thanks Bruce

083 634 7775
asked Feb 11 in General by bpkoller (120 points)

1 Answer

0 votes

Hi Bruce,

Thank you for getting in touch with us,

1. Installation of a fibre line can take up to 8 weeks depending on the fibre provider in your area, each provider has a different lead-time for installation and activation.  https://help.afrihost.com/topic/fibre-broadband/how-long-will-it-take-to-get-connected  

Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line.   

These Installation lead times are a guide based on actual averages and will vary. https://www.afrihost.com/fibre/lead-times  

Please take note that they differ, provider to provider, area to area, and other factors, such as body corps, weather, etc   

If you have signed up with Afrihost to provide you with the fibre data, and you can connect once the line is active. - https://help.afrihost.com/topic/fibre-broadband/how-to-sign-up-for-afrihost-fibre-via-the-microsite
https://help.afrihost.com/topic/fibre-broadband/i-want-to-change-from-adsl-to-fibre-and-not-get-double-billed-how-do-i-avoid-this

2. Your router needs to WAN enabled to use with a fibre line. When signing up with Afrihost a WAN enabled router is included to be sure. 

https://help.afrihost.com/topic/fibre-broadband/can-i-use-my-current-dsl-router-for-fibre

Please check the fibre availability map for coverage - https://help.afrihost.com/topic/fibre-broadband/how-to-check-fibre-coverage-in-your-area

If you require further assistance,  
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday  
or visit our Help Centre: https://help.afrihost.com/   
or see our FAQ page: http://faq.afrihost.com      

Thank you   

 

 

answered Feb 11 by AfriDazzil (36,190 points)
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