The voltage on our connection is fast and thus it is slowing down our connection.

0 votes
Good day,

We had a sub contractor out yesterday to install our fibre connection, etc. They explained that the voltage at the black box was high and this will cause the router to run slow. Nobady has been out yet.

Can you please assist.

Many thanks

Ann Titus

083 337 9886
asked Feb 11 in Fibre by Ann Titus (120 points)

1 Answer

0 votes
Good day,

I trust you are well,

You will have to log a ticket with support to assist you with the matter.

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Thank you
answered Feb 14 by Nino (21,060 points)